(
课件网) 背写作佳句 ①I felt as if I would burst with joy when I heard the news that the Chinese team had won the championship. 当我听到中国队夺冠的消息时，我简直心花怒放。 ②Hospital staff burst into cheers after doctors completed a 20 hour operation. 在医生们完成了长达20小时的手术后，医院工作人员爆发出阵阵欢呼。 续表 背相关短语 (1)get in touch with sb. 与某人取得联系(动作) be/keep in touch with sb. 与某人有/保持联系(状态) (2)lose touch with sb. 与某人失去联系(动作) be out of touch with sb./sth. 与某人失去联系(状态)；不了解…… 背写作佳句 ①He promised to get in touch with us as soon as he returned from Europe. 他答应一从欧洲回来就和我们联系。 ②Keeping in touch with our friends is an important part of friendshi p. 和朋友们保持联系在友谊中很重要。 学案(三) 高考语篇的价值发掘———提升学科素养 2020·全国卷Ⅲ·完形填空———对接课标主题：良好的人际关系与社会交往 As a businesswoman, I care deeply about my customers. But like anyone for whom you feel affection, __1__ can also drive you mad. They'll come rushing in, __2__ their handbag's been stolen. They'll __3__ that they left it in the changing room, create havoc (混乱) and then __4__ it had been in their car all the time. They'll have out half the __5__ in the shop, and want the only style you don't have left in a __6__ colour. I do know how upset the shop staff can get, but I try to persuade them to keep __7__. I remember the first really __8__ customer we had at Covent Garden. She was __9__ absolutely everything, nothing was right and I was rather __10__ that she became a “regular”. After a while, she __11__ for the way she behaved at the beginning. She had split up with her husband the week before, was living in a flat __12__， and since she'd found it too much to cope with (应对), she'd taken it out on __13__ people. That taught me a valuable __14__ and I pass it on to the people who __15__ in the market. Don't take it __16__. If a customer is rude or difficult, just think “Maybe she's had a row with her husband. Maybe her child's not __17__.” Always water it down and don't let your ego (自我) get __18__. If you do, you won't be able to __19__ it and the whole thing develops into an unpleasant scene and that __20__ everyone's day. ?好题不厌百回做，每做一次都有新发现 1．A.shopkeepers B．customers C．salespersons D．receptionists 解析：根据第一段首句中的“customers”和第二段首句中的“customer”可知答案。 2．A.saying B．pretending C．guessing D．replying 解析：根据“their handbag's been stolen”及语境可知，顾客们冲进来，说他们的手提包被偷了。 语篇解读：本文是一篇记叙文。商店工作人员经常会遇到难对付的顾客。作者通过自己的经历感悟到店员应该正确对待这类顾客，体谅并善待他们。 答案：B 答案：A 3．A.agree B．promise C．imagine D．swear 解析：根据语境可知，他们发誓他们把它留在更衣室了。 答案：D 4．A.forget B．decide C．discover D．assume 解析：上一句说顾客说他们的手提包被盗，此处表示“然后却发现它一直在车上”。 答案：C 5． ... ...
