Unit 11 Conflict and Compromise Lesson 2 Dealing with Conflict 练习 一、填空题 1.His views were_____(violence) stormed by journalistic circles. 2.To be honest, I'm not confident of completing the task _____ (assign) by the manager on time. 3.The man they _____ (arrest) last night was charged with murder. 4.Never will Zhou Yang forget his first _____ (assign) at the office of a popular English newspaper. 5.He had an _____ (annoy) habit of drumming his fingers on the table while he listened. 6.It is important to make the right _____ (judge) when you are in a dilemma. 7.If you are not careful, your attitude and emotions in one area will _____ (negative) affect the other. 8.They _____ (withdraw) 100 dollars from a bank account after checking out of their hotel. 9.She's been thinking it over for a week now, trying to think out a possible _____ (solve). 10.It is not clear whether the president is willing _____ (negotiate) with the Democrats. 二、阅读理解 What do work relationships, personal relationships and diplomacy have in common First, they best function when based on purely positive energy. I developed a more remarkable ability to relate to the people in my life after taking multiple courses from an organization. The organization offers advice far more than anything I've ever experienced. As an example of the benefits of their teachings, my decade conflict with my mom has turned into a loving relationship. This turnaround was critical since she is now in her late 70s.This renewed love was worth my investment in training or the organization. Had I continued down my former path, I believe my life today would be painful. They teach me never to criticize or complain. I have applied these principles to great success in all my relationships. And the rewards have been astounding, beyond my imagination. But in my role of management at work, I need to learn how to combine authority with positivity. Recently, however, I found a solution. In other words, I discovered the secret to maintaining authority in the workplace while maintaining pure positivity. For the most part, I found it in the book How to Win Friends and Influence People. I found many of the same principles taught by the organization, but the guidelines were less optimistic in the book. For instance, in the book, advice on criticizing without offending suggests we start by mentioning the positives about the person and then follow it up with criticism. But, of course, the organization advises against all complaints and I've concluded that work relationships shouldn't have any criticism either. Instead, work relationships should focus on another strategy: focusing only on the positives while using suggestions instead of criticism. In other words, say, "That looks great. Do you think this addition might make it even better "instead of "Here's what that is lacking." 11.Why did the author take several courses from an organization A.To mainly learn management skills. B.To enrich his technological know ... ...
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