(
课件网) Module 8 Seeing the Tour Group off 导游英语 Key Points Preparation and standard procedure for seeing the tour group off Parts of the farewell speech Difficult Points Dealing with unexpected situations, such as tourist missing, traffic accident, passport missing, etc. Key Points and Difficult Points 导游英语 Case 1 Xiao Wang’s tour group will return to their own country after breakfast, when they check out, the hotel clerk finds the blanket of one room has been spoiled and claims for damage. The local guide Xiao Wang goes to the room and finds there are a lot of vomits on the blanket. The tourist who lived in the room admits that he has spoiled the blanket in the early morning. It is about three hours away from the flight’s takeoff, the local guide asks all the tourists to wait 30 minutes for the settlement of the matter. Some of the other tourists are dissatisfied with the arrangement. How should Xiao Wang deal with the accident Case Introduction 导游英语 Case 2 The group is going to check in at the airport, a tourist finds that his passport has lost. What should the local tour guide do Case Introduction 导游英语 Task 1 Preparation for Seeing Off Tourists Task 2 Check Out of the Hotel CONTENTS 导游英语 Task 3 Making a Farewell Speech Task 4 At the Airport Task 1 Preparation for Seeing Off Tourists Dialogue 1 Double Checking the Amount of Luggage Dialogue 2 Asking the Bellboy to Take the Luggage Downstairs 导游英语 Ⅰ Warming up Listen and match 导游英语 weather condition currency exchange E-ticket itinerary bullet train ticket Ⅰ Warming up 2. Question: What preparations is local guide supposed to make for seeing off tourists Tips for reference: (1) Confirm the departure time. (2) Check the travel tickets. (3) Prepare evaluation forms. (4) Get to know the weather condition. (5) Get to know the traffic condition. (6) Contact the coach driver. (7) Contact the hotel. (8) Communicate with the tour leader. (9) Informe guests of Chinese currency exchange. (10) Prepare a farewell speech. 导游英语 Vocabulary bellman [ belm n] n. 行李员 carry-on luggage 随身携带的行李 otherwise [ wa z] adv. 否则 regulation [ reɡju le n] n. 规定 bellboy [ belb ] n. 门童 bell captain [bel k pt n] n. 侍者领班 valuable [ v lju bl] n. 贵重物品 breakable [ bre k bl] adj. 易碎的 Locker Room 衣帽间 导游英语 Ⅲ Exercises Match the following Chinese with the correct English versions. (1)叫醒服务 a. departure time (2)退房时间 b. morning call (3)出发时间 c. gathering time (4)集合时间 d. coach number (5)大巴车号 e. check-out time 导游英语 2.Translate the following Chinese into English. (1)请通知团队客人把箱包打包好，并放在他们的房门外面，好吗？ (2)行李员将收集行李并把行李拿到大堂。 (3)我们将在那里会合，核实行李数量。 (4)根据航空公司的规定，所有箱包必须上锁，手提行李除外。 (5)我们现在可以把行李交给行李员了。 (6)请你现在帮我们拿行李，好吗？ (7)请把行李拿到大堂。 (8)我们会把你们的行李寄存在寄存间。 导游英语 Answer: (1) W ... ...
