(
课件网) 投诉信“金纲” 高考英语作文之“任务写作” (1)吸引阅卷人开头句 ①I'm writing to make a complaint about your service standard. 我写信是为了投诉你们的服务标准。 ②I'm ... a customer who bought ... from your website several days ago. I am writing to you to complain about ... 我是……一位顾客，几天前我从你们的网站上购买了……我写信向你投诉…… ③I am writing to express my dissatisfaction with/at your unfriendly attitude to customers. 我写信表达我对于你们对顾客不友好态度的不满。 (1)吸引读者的开头句 ①While I was on holiday in your country about a week ago, I bought a white iPad in your shop for 268 dollars. Unfortunately, there seemed to be something wrong with it. 一周前我在你们国家度假时，我在你们店里花了268美元买了一台白色的iPad。不幸的是，它似乎有些问题。 ②I am writing to protest the problem of too much homework in our school. 我写信来抗议我们学校作业太多的问题。 ③I'm writing to make a complaint about your service standard. 我写信投诉你们的服务水平。 (2)吸引阅卷人篇中句 ④To improve the situation, it is advisable for you to take the following measures. 为了改进这种情况，建议你采取以下措施。 ⑤I do hope that someone will take effective measures to deal with this matter. 我真的希望有人会/将采取有效措施解决这个问题。 ⑥I sincerely hope you can better your service and that mistake won't arise again in the future. 我真诚希望你能改进你们的服务并且此类错误将来不会再出现。 (2)吸引读者的文中句 ①We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible. 我们立即对该事件进行了调查，结果证实损失起因于不恰当的包装，供应商应全权负责。 ②To improve the situation, it is advisable for you to take the following measures. 为了改善这种状况，你最好采取以下措施。 (3)吸引阅卷人结尾句 ⑦I would appreciate it if you could give due attention to this matter. 如果你足够重视此事，我将不胜感激。 ⑧I am really annoyed about it. I trust/have great faith that you will take my complaints seriously. 我对这件事真的很恼火。我相信你会认真对待我的投诉。 (3)吸引读者的结尾句 ①I think it's not my fault, so I'm writing to you in order to find a way out. I insist that you change it for another one or give me a refund. I would appreciate it if my demand was satisfied. 我认为这不是我的错，所以我写信给你是为了找到一个解决办法。我坚持要你换一个，否则退钱给我。如果我的要求得到满足，我会很感激的。 ②I do hope you can better your service and that mistake won't arise again in the future. 我希望你能改善你的服务，这样的错误将来不会再发生了。 假设你是李华，最近跟父母去国外旅行时所居住的旅馆服务不好。请根据以下要点提示给旅馆老板写一封英文投诉信，信中应包括下列内容： 1.空调不能正常运行； 2.浴室不干净； 3.晚上周围噪声很大，且不给更换房间； 4.服务员态度随意，漠不关心。 注意：1.词数100左右； 2.短文须包括所给要点，但不必逐句翻译； 3.可以适当增加细节，以使行文连贯； 4.文章的开头和结尾已给出，不计入总词数。 Dear Sir or Madam， I am writing to compl ... ...
