(
课件网) Unit 2 Understanding each other welcome & reading（I） Famous saying (P15) We have two ears and one mouth so that we can listen twice as much as we speak. — Epictetus 爱比克泰德(1871-1922)，奴隶出身，罗马著名哲学家。这句话意在强调沟通时要注意倾听。 我们有两只耳朵和一个嘴巴，所以我们可以听到的是我们所说 的两倍。 ——— 爱比克泰德 Communication problems occur from time to time. What kinds of communication problems have you encountered misunderstanding conflicts arguments bad feelings... Welcome to the unit (P15) Watch the video and finish the following exercises. He never really listens to what Jack is saying and only thinks of himself. He cannot get David to listen to what he is saying and gets angry with David for not listening to him. What would you do if you were David or Jack Welcome to the unit effective？ Reading (P16-17) The lecture transcript below is about effective communication. Para.1: Introduction Para.2: Definition What is 1. . Para.3: Some useful 2._____ can help you to determine how best to communicate with others. Para.4: 3._____ is very important for you to commu- nicate with others. Para.5: The value of 4._____ should not be understated in the communication. Para.6: Importance Read the passage quickly and then fill in the blanks. communication information Body language empathy Passage Structure Analysis Introduction What is communication Ways to sharpen communication skills Significance of effective communication P18 A1 Para.1 Communication is dependent not only on what we say, but also on how we say it. Para.2 _____ _____ Para.3 Para.4 Para.5 Para.6 Effective communication will help solve problems, improve interactions, build trust and gain respect. Process / Definition Ways to become a competent communicator Body language Empathy Global Reading: scan the lecture transcript and complete the chart below. Introduction Significance Whom & Style example 1. What’s the function of the example here A. To support the author’s opinion B. To introduce/ lead to the topic C. To stress the importance of effective communication D. To define the effective communication topic Para 1 2. What is communication Communication is the process of exchanging information between a sender and a receiver. Para 2 receive and _____ the message, and send back _____ _____ a message Para 2 feedback encode The entire cycle _____ itself until the communication ends. A sender 2. What is the effective communication cycle decode repeats A receiver _____ this feedback decode 1999 - 2014 IX Web Hosting. All rights reserved 3. How to be a highly competent communicator？ Knowing with _____ you are communicating deciding which communication best suits the situation determining the to use and how your choice of words should be channel appropriate style complex whom Para 3 4. Why should you pay attention to the other person’s body language A.Because it can show his/her personality. B.Because it can show ... ...
