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课件网) Module 3 Animals Unit 6 Pets Period 3 Speaking & Writing Speaking Making and responding to compliments A Talk time A1 Read the conversation below and practise it in pairs. Ellen: Excuse me. I want to make a complaint about these dog biscuits. Manager: What’s the problem Ellen: When I opened the box, I found that many of them were bad. Look! Manager: Oh, I’m very sorry about that. I’ll take care of it right away. Can you show me your receipt Ellen: Yes. Here it is. Manager: Thanks. Now if you can wait, I’ll be back in a moment. I want to make a complaint about these dog biscuits. A2 Answer the following questions. 1 What did Ellen say to make her complaint 2 What did the manager say to respond to the complaint I’m very sorry about that. I’ll take care of it right away. 3 What do you think the manager will do after he leaves Ellen He will get a new box of dog biscuits for her. Language for making a complaint I want to complain about… I have a complaint about… I want to make a complaint about… B Speak up Pets can sometimes cause problems. In pairs, make conversations according to the situations below. Take turns to make and respond to the complaints. 1 S1 has a pet dog. It is usually friendly, but one day it barked and scared S2’s younger sister when she tried to touch it. 2 S2 has a pet dog. It makes a lot of noise in the evening and keeps S1 from sleeping. Writing What animal makes the best pet A In pairs, discuss what animal makes the best pet. Write down your opinion and reasons. Use the example below to help you. B Use your notes from A, the expressions from the box below and the example on page 92 to help you write a short article. Reasons Opinion Supporting details I think that dogs make the best pets. Dogs are lovely. Dogs are faithful. Walking a dog can help the owner stay healthy. enjoy playing with them pleasant to hold them in our arms a story about a faithful dog in Japan 谢谢观看 谢谢观看