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课件网) Unit 4 Serving Customers Contents Unit Goals Lead-in Reading & Speaking Reading & Writing Language in Use Unit Task Extended Activities Fun Time Unit Goals Learners should be able to ◆ give and take customers’ orders ◆ give suggestions to customers ◆ understand the duties and communicative skills of an attendant ◆ write about working experience Lead-in People need service at (in) _____. an airport a hospital a travel agency a bank a hotel a shop a post office a restaurant Reading & Speaking Part I Part II Words and Expressions Part I Reading 1 Dialogue 1 Role Play Reading 1 Tick in the boxes the food and drinks you hear. Script Customer 1 □ chicken soup □ sandwich □ fried rice □ tea Customer 2 □ orange juice □ salad □ hamburger □ milk Customer □ pizza □ coffee □ noodles □ French fries 3 Script 1. A: What would you like to order B: I’d like a bowl of chicken soup and a sandwich. 2. A: What would you like to order B: I’d like a hamburger and a cup of milk. 3. A: What would you like to order B: I’d like a pizza and some French fries. Dialogue 1 Are You Ready to Order, Madam (A waiter is taking orders in a restaurant.) Waiter: Are you ready to order, Madam Guest: Yes, I am. Waiter: What would you like Guest: I’d like a hamburger. Waiter: Would you like something to drink We have orange, mango and apple juice. Guest: I’d like a glass of orange juice, please. Role Play Practice the dialogue by using the pictures below and see if you can say more. apple pie / a cup of tea fried chicken / a cup of coffee a pizza / a can of orange soda Part II Reading 2 Dialogue 2 Role Play Reading 2 Read and number the pictures. Script A B C D 4 2 1 3 Script 1. If you go to America, don’t forget to visit the White House. 2. If you go to China, I recommend you go and visit the Great Wall. 3. The Leaning Tower of Pisa in Italy is different from other towers in the world. It’s a must to see. 4. When you go to London, you must visit Tower Bridge. It is one of the most famous bridges in the world. Dialogue 2 Can You Recommend Somewhere for Me (Amy is going on a holiday trip. She is at a travel agency, talking with a travel agent.) Amy: I’d like to book a short holiday somewhere in Britain. Agent: Do you have any place in mind Amy: Well, I haven’t made up my mind. Can you recommend somewhere for me Agent: There is London, of course. Amy: Sounds great. What are the places of interest in London Agent: Well, there’s Tower Bridge. It’s one of the most famous bridges in the world. It’s a must to see. Role Play A: I ’d like to book a short holiday somewhere in _____. B: Do you have any place in mind A: Well, I haven’t made up my mind. Can you recommend somewhere for me B: There is _____, of course. Rome, Italy 1 2 London, England 3 Paris, France Practice the dialogue by using the pictures below and see if you can say more. Words and Expressions 1 sandwich /5sAnwIdV, 5sAndwItF/ n. 三明治 f ... ...
