Unit 4 I’d like to return this jacket because it doesn’t fit my husband教学设计（1-4课时4份打包）——2024-2025学年《

Unit 4 I’d like to return this jacket because it doesn’t fit my husband Reading and writing教学设计 一、教材分析 教学内容 本课包括Reading and writing部分，具体内容为：阅读关于投诉信及回复的短文，能够读懂短文所描述的内容并根据短文描述完成相关练习，能仿照短文写一封投诉信。 教学重点、难点 （1）教学重点 能通过阅读投诉信找出商品问题所在和解决办法；能根据退/换货信息卡，利用新学词汇、短语和句型仿写一封投诉信。 （2）教学难点 能使用关键词汇、短语和句型仿写投诉信。 二、教学目标 知识目标 （1）学习写投诉信及回复时使用的词汇与短语，如： accept; apologize; express; explain; delay; impatiently; rude; refuse; response; tricky; unacceptable; according to （2）学会并能套用写投诉信及回复时使用的句型，如： I am writing to complain about the quality of the… Firstly …To make matters worse…In addition … I would like to ask for an explanation. Thank you for your letter so that… We would like to apologize for… Please accept our sincere apologies. 能力目标 （1）能运用阅读策略，根据上下文获取相关信息，读懂投诉信。 （2）能仿写投诉信。 情感目标 （1）培养学生在今后工作中遇到投诉情况时，应该有礼貌、耐心、热情的帮助顾客解决问题。 （2）培养学生在日常生活中运用英语的习惯，提高他们对英语学习的兴趣。 三、教学步骤 Step One Lead-in Ask Ss to perform dialogue in pairs about returning. （设计意图：检查上一课时布置的作业，复习所学词汇与句型。） Activity 7. Tick and think. Instruct Ss to think about the way to deal with the quality of goods when shopping. Ss do Activity 7 and choose the ways. （设计意图：让学生对遇到购物问题时，对解决问题的途径进行思考和总结，为阅读任务的完成做准备，同时培养学生的归纳能力。） Step Two Reading and writing Pre-reading. Activity 8. Read, circle and underline. 1) Students read the text quickly, circle the complaint way that Ryan chose in the text and underline the reasons and solutions to the problem. Complaint way: Write a Letter of Compliant Reasons: Firstly, according to your website, delivery takes seven days, but in fact it took over three weeks. To make matters worse, it is the wrong model. In addition, the deliveryman was really rude to us. Solutions: Therefore, I would like to ask for an explanation. （设计意图: 让学生快速阅读全文，学生通过快速浏览全文，提取文章中的重要信息。学生利用这种阅读学习策略，能更好的把握文章的主旨，提高自己的阅读理解能力。） While-reading. Activity 9. Read and choose. 1) Explain the following words and phrases; Ask Ss to read aloud and try to understand them. accept e.g. I don't think they would accept that suggestion. apologize e.g. I apologize for being late. express e.g. He expresses himself easily in English. explain e.g. Let me explain why. delay e.g. The passengers were delayed for an hour. impatiently e.g. His friend was waiting impatiently. rude e.g. It's rude to point your fingers at people. refuse e.g. She gave me a second drink which I refused. response e.g. There has been no response to his bad behavior from school. tricky e.g. This is a tricky question for me to answer. unacceptable e.g. Such behavior is ... ...