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课件网) UNIT 11 UNIT 11 CONFLICT AND COMPROMISE LESSON 2 DEALING WITH CONFLICT To listen and talk about conflicts and ways of dealing with them To listen for understanding and detail To practise giving suggestions To talk about a personal conflict Brainstorm ways you use to resolve conflict in daily life. to respond to anger with more anger to do nothing or try to escape to repeat what you said in a different way to explain clearly what you want to negotiate with the other person to solve the problem yourself to ask for help from somebody outside the situation to put forward solutions Look at the different ways of dealing with conflict. Discuss with your partner which ways you would use to resolve conflict ( ), and which you wouldn’t use ( ). Listen to a radio programme about dealing with conflict. What are the three common ways to deal with conflict Complete the first column of the table. What are the three common ways To respond to anger with more anger Doing nothing To ask for help from somebody outside the situation What does each way mean Why isn’t it helpful This means you _____ more negatively and _____ to a situation of _____. The situation can _____ or even lead to _____. react violently conflict get worse violence Listen again. Complete the rest of the information in Activity 2. Then, share with your partner what you have learnt about the three common ways to deal with conflict. To respond to anger with more anger What does each way mean Why isn’t it helpful The person says nothing and tries to _____ the situation. This does not _____. The person who withdraws feels _____. Holding your feelings inside can be _____. escape or ignore solve any problems more and more angry with the other person very unhealthy Doing nothing What does each way mean Why isn’t it helpful You _____ somebody outside the situation, and they _____ _____. However, people outside the situation _____. They are usually not in _____ to make the right judgment. call on decide what should happen may not know the whole story the position To ask for help from somebody outside the situation Share with your partner what you have learnt about the three common ways to deal with conflict. According to Dr. Maguire, there are three common ways to deal with conflict. The first one is… The second one is… The third one is … … 1) What are the two conflicts the interviewer mentions 2) What is the worst way of dealing with conflict according to Dr. Maguire 3) What is the best way recommended Neighbours complain of extremely loud music until very late at night and parents become really angry with their children for spending too much time online. Try to negotiate with the other person. Respond to anger with more anger. Listen again. Answer the questions. Read each situation and how the conflicts are resolved. Analyse their possible consequences. Give comments or recommendations on how to deal with each situation. a Amy did ... ...
