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课件网) Unit 2 Travelling around Listening and Talking Lead in Do you have any experiences about making a reservation Discuss your experience as a group, and share it with your classmates. What reservations do we need to make before or while we travel arrival time, departure time, the amount of passengers/customers, demands (beds, floor, food, scenery, transport), payment, ID number ... May I help you I’d like ... Would you like ... Before Listening When we talk about air ticket/hotel room/dinner table reservation, what words or expressions come into your mind Ticket/Hotel/Table reservation. While Listening Listen to the phone call and answer the questions. 1. What are the two speakers talking about 2. What is the relationship between the two speakers They are talking about buying a plane ticket. One of the people in the conversation is a customer, while the other is an airline reservation agent. Listen again and complete the table with the words you hear. Opening _____ can I help you _____ to buy a plane ticket ... Talking about time _____ are you travelling On the 23rd of December. Talking about what you prefer There are two flights ... Which _____ Would _____ travel business class or economy _____ book a return flight this time The 9:30 flight please. _____ to travel business class. No, _____. I’m taking the train back. Other information _____ your name, sir Robert Williams. Payment _____ to pay By credit card. Making reservations How I’d like On what date do you prefer you like to Would you like to I’d like thank you May I have May I ask how you would like What are the two speakers talking about What is the relationship between the two speakers Listen and answer Making a reservation for a flight from London to Paris. Customer and operator in Skies Airlines. What are the two speakers talking about What is the relationship between the two speakers Listen and answer Making a reservation for a flight from London to Paris. Customer and operator in Skies Airlines. Making reservations Opening _____, _____ help you _____ to buy a plane ticket from London to Paris. Talking about time _____ are you travelling There are two flights that day: One in the morning at 9:30 and the other in the afternoon at 5:00. Which _____ On the 23rd of December. The 9:30 fight, please. Skies Airlines how can I I'd like On what date Listen and fill do you prefer Talking about what you prefer Would _____ travel business class or economy _____ book a return flight this time _____ travel business class. No, _____. I’m taking the train back. Other information _____ your name, sir Robert Williams. Payment _____ to pay By credit card. you like to I'd like to Would you like to thank you May I have May I ask how would you like When you make reservations with others, you should try to be as polite and considerate as possible, using “how can …, would you like to…, I’d like to…, thank you” and so on. Listen and fill ... ...
