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课件网) Unit 2 UNIT 2 TRAVELLING AROUND Make reservations To learn to make reservations by phone call; To use strategies to listen for specific information; To do role-play to practise how to plan a trip. Lead in Do you have any experiences about making a reservation Discuss your experience as a group, and share it with your classmates. What reservations do we need to make before or while we travel arrival time, departure time, the amount of passengers/customers, demands (beds, floor, food, scenery, transport), payment, ID number ... May I help you I’d like ... Would you like ... Before Listening When we talk about air ticket/hotel room/dinner table reservation, what words or expressions come into your mind Ticket/Hotel/Table reservation. While Listening Listen to the phone call and answer the questions. 1. What are the two speakers talking about 2. What is the relationship between the two speakers They are talking about buying a plane ticket. One of the people in the conversation is a customer, while the other is an airline reservation agent. Listen again and complete the table with the words you hear. Opening _____ can I help you _____ to buy a plane ticket ... Talking about time _____ are you travelling On the 23rd of December. Talking about what you prefer There are two flights ... Which _____ Would _____ travel business class or economy _____ book a return flight this time The 9:30 flight please. _____ to travel business class. No, _____. I’m taking the train back. Other information _____ your name, sir Robert Williams. Payment _____ to pay By credit card. Making reservations How I’d like On what date do you prefer you like to Would you like to I’d like thank you May I have May I ask how you would like What are the two speakers talking about What is the relationship between the two speakers Listen and answer Making a reservation for a flight from London to Paris. Customer and operator in Skies Airlines. Details Kind of room 2 single beds double bed king bed Special requests check in/check out breakfast Internet a view a non-smoking room a quite room Booking a hotel room Details Special requests date time number of people Non-smoking area high chairs Booking a table for dinner W: Good morning. Youth Hotel! May I help you M: Good morning. Have you got any vacancies for the nights of the 12th and the 13th I’d like a room for the 2 nights. W: Certainly, sir. Would you like a single room, a double room or a room for three M: Oh, a single room please. W: Yes, we have a single room available. M: That sounds fine. How much will it be for one night . W: Let me see. $150.00 per night. M: Do you accept VISA W: Yes, we do. Could I take your name and contact number, please M: Yes. It’s John Smith. It’s 137****2132. W: John Smith, single room for 2 nights of 12th and 13th. M: That’s right. Thank you. W: Thank you, sir. Goodbye. Example 1 A: I’d like to reserve a table for 3 at 7:00 this eve ... ...
