
单元名称 Unit 5 It’s Necessary to Develop Soft Skills 课型 Listening and Speaking 教学目标 1. 能够正确选择与各种不同的软技能相关的词句,听懂并谈论一名员工最需要具备的软技能的相关话题;恰当使用所学词句表达关于客户投诉的解决方法。 2. 能够体会软技能的重要性,思考并罗列一名员工最需要具备的软技能;能区分投诉与回复的不同表达,并结合自身实际,尝试提出关于顾客投诉的解决方法。 3. 能够了解职场中的软技能,深刻体会软技能对职业发展与企业发展的重要性。 4. 能够运用预测、把握大意、理解细节等听力策略完成语言任务;采用恰当的学习方法,如利用词典或采用同义词进行表达,逐渐培养正确的认知策略以扫清交际中的语言障碍。 思政目标: 能够了解职场所需的基本软技能,认识到职场软技能的重要性,注重软技能的培养,提升个人的综合素质。 教学重点 1. 能听懂与各种不同的软技能相关的词句表达,如courage, attitude, teamwork, communication skills, self-confidence, time management, willingness to cooperate, problem-solving skills, positive attitude, team spirit, participate in, impressive, solution, schedule, challenge, delay, disappointed, let down, take some time, organizing the work, I am sorry for the trouble./ I am here to help you. 等。 2. 能区分投诉与回复的表达。 3. 能罗列一名员工最需要具备的软技能 教学难点 能结合自身实际,恰当使用所学词句表达关于客户投诉的解决方法。 教学方法 交际教学法、任务教学法 教学手段 PPT课件、多媒体设备、语音素材等 教学过程 教学环节与 时间分配 教学活动与步骤 设计意图 评价要点 Warm-up 5’ T shows Ss six pictures, and then asks Ss to tell the names of these pictures. T helps with more expressions if Ss have difficulty in describing them. 从学生现有的生活经验入手,引导学生学习相关的背景知识和主题词汇。 用英文尝试说出图片的英文表达。 Pre-listening 8’ 1. Ss listen to the recording to catch the soft skills words and match them with the correct pictures in Activity One. 通过多图拓展背景词汇,通过图、词、音、义的配对及时巩固新知。 正确匹配软技能的类型图片和相关英文表达。 2. T asks Ss the most important soft skills an employee may have. T shows the expressions in Activity Two. Ss pick out the most important ones. T encourages Ss to tell more soft skills they know. 拓展软技能的相关词汇,为后续听说教学作铺垫。 选出一个员工最需要具备的软技能,并能开拓思维说出更多软技能的表达。 3. With board writing, T concludes that proper expressions of the soft skills are called "professional qualities" and elicits that we need to "recognise how to improve our professional general abilities". 借助板书及时小结“职业素养”概念,引出听力对话主题,为语言学习做准备。 理解职业素养包含的内容,准确说出相关职业通用能力。 While-listening 21’ T tells Ss that Eden joined Ms Smith’s group. Ss read and listen to the related words in the box in Activity One and guess what they are talking about. 通过听读相关词汇,增加新词汇复现率,扫清词汇障碍。做听前预测,指导学生运用听力学习策略,提高听力专注度和效率。 听懂并读出相关词句,明确与听力有关的对话主题。 Ss listen to the dialogue for the first time, tick the keywords which T has written on the board and check their guesses. 通过听力任务引导学生检验听前预 ... ...
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