Unit 2 Understanding each other What went wrong in the communication between the two people? Before you read the transcript, think about the following questions: Do you think you are an effective communicator? Being an effective communicator, what qualities should you have? a good listener outgoing selfless helpful active Famous saying (P15) We have two ears and one mouth so that we can listen twice as much as we speak. — Epictetus 爱比克泰德(1871-1922)，奴隶出身，罗马著名哲学家。这句话意在强调沟通时要注意倾听。 我们有两只耳朵和一个嘴巴，所以我们可以听到的是我们所说的两倍。 ——— 爱比克泰德 Here is a lecture transcript about effective communication. Let’s read it together. Engagement 讲座文稿/记录 Para.1: Introduction Para.2: Definition What is 1. . Para.3: Some useful 2._____ can help you to determine how best to communicate with others. Para.4: 3._____ is very important for you to commu- nicate with others. Para.5: The value of 4._____ should not be understated in the communication. Para.6: Importance Read the passage quickly and then fill in the blanks. communication information Body language empathy Activity 1: Read for the structure Para 1：Introduction Para 2： Definition Para 6：Importance Para 3-5： Communication skills Exploration Effective communication 有效沟通 If you heard someone shout “Hey you!” from across the room, how would you react? Just these two words can carry a lot of information. They could be interpreted as a welcoming greeting from a close friend, especially if accompanied by a gentle smile. para.1 如果你听到有人在房间另一头喊“嘿，朋友！”，你会有什么反应？仅仅这两个词就能承载很多信息。它们可以被解读成来自一位亲密朋友的欢迎问候，尤其是伴随着温柔的微笑时。 When spoken by a stranger, they can function as a means of attracting your attention. Much of what we communicate is dependent not only on the words we use, but also on how we use them. So, let’s look a little deeper into the topic of communication. para.1 当一个陌生人这样说时，这句话可以作为吸引你注意力的一种方式。我们沟通的许多内容不仅取决于我们所使用的词语，还取决于我们如何运用它们。因此，让我们更深入地研究/了解一下沟通这个话题。 Detailed Reading: read Pa. 1 and answer the question. example 1. What’s the function of the example here? A. To support the author’s opinion B. To introduce/ lead to the topic C. To stress the importance of effective communication D. To define the effective communication Communication is the process of exchanging information between a sender and a receiver. The sender encodes a message and sends it face to face, or through video, telephone, mail or social media. This message is then received and decoded by the receiver. 沟通是一位发送者和一位接收者之间交换信息的过程。发送者对一条信息进行编码然后当面发送出去，或是通过视频、电话、邮件或社交媒体。这条信息随后被接收者收到并解码。 para.2 In response, the receiver sends an encoded message back, which is referred to as feedback. This feedback is decoded by the original sender and the entir ... ...
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