课件编号9252764

广东省珠海市2021届高三下学期5月新高考模拟英语试题(四)(原卷版+解析版)(无听力试题)

日期:2024-05-05 科目:英语 类型:高中试卷 查看:57次 大小:52544Byte 来源:二一课件通
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试题,广东省,英语,解析,原卷版,高考模拟
    广东珠海一中2021届高三下期新高考模拟试题(四) 英语试题 注意事项: 1.本试卷由四个部分组成。其中,第一、二部分和第三部分的第一节为选择题。第三部分的第二节和第四部分为非选择题。 2.答卷前,考生务必将自己的姓名、准考证号填写在答题卡上。 3.回答选择题时,选出每小题答案后,用2B铅笔把答题卡上对应题目的答案标号涂黑;回答非选择题时,将答案写在答题卡上,写在本试卷上无效。 4.考试结束后,将本试卷和答题卡一并交回。 第一部分 阅读理解 (共两节, 满分50分) 第一节 (共15小题;每小题2.5分, 满分37.5分) 阅读下列短文, 从每题所给的A、B、C和D四个选项中, 选出最佳选项。 A Customer Service Diploma Subject: Business, Marketing&. Sales Location: United Kingdom Delivery method: Online Course type: Part-time, Short(less than 3 months), Full-time Price: Now ?45, was ?299-85% discount About the course Our Customer Service Diploma is the perfect course for anyone looking to working in the Customer Service sector. It’s packed with information of 11 modules, teaching you everything you need to succeed in this profession. Your qualification will be recognized and can be checked for validity(有效)on our dedicated website. Description This course consists of eleven information of packed modules, including: ● Make a great first impression, learn how positive attitude, dress and body language affect your perception(感知). ● Learn how to care for your customer’s needs, from seeing customer service from their perspective to the importance of communication. ● The course will teach you how to deal with difficult customers, how to hold back anger, how to control your own emotions and how keeping calm can solve the problem that bit faster. Benefits of the Customer Services Diploma The benefits of a customer services diploma are endless, but here are some you can take notes of right way: ● Your motivation levels will increase as you see your clients become more comfortable with you and the service you provide. ● Learn essential problem-solving skills you can use daily. ● See your confidence soar as you get more comfortable with dealing with customers face to face, over the phone and online. 1. Who may be most interested in the course? A. People with a diploma of teaching. B. People interested in part-time work. C. People interested in customer service. D. People interested in training life skills. 2. What does the course offer? A. Flexible course types. B. A lower price of ?299. C. Packed information of customers. D. Accommodation during the course. 3. Which of the following is included in the modules? A. Learning how to manage your marketing team. B. Learning how to better communicate with customers. C. Learning how to express your emotions freely and strongly. D. Learning how to check your qualification on the dedicated website. B A well-dressed man came to a famous jewelry shop. He explained that he wished to buy a pearl for his wife’s birthday. The price didn’t matter. Since business had been very good for him that year. After examining a nice black one that cost $5000, he paid for th ... ...

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