(
课件网) Unit 6 Pets Speaking & Writing 牛津深圳版（广州·沈阳通用） 八年级下 Lead in Brainstorm If the following things happen, what will you do If you go to a restaurant and have dinner, you order the food but it takes you one hour to get the food to eat. What would you say to the waiter Brainstorm Your friend Marry invites you to watch a movie. You arrive at the cinema on time but he doesn't show up until 30 minutes later. What would you feel and say Brainstorm What things do we usually complain about Brainstorm Brainstorm Speaking What does Leo want to complain about 2. Why does he want to complain about it 3. What will the shop assistant think about him He will probably think that he is quite strange. Talk Time Making and responding to complaints Ellen: Excuse me. I want to make a complaint about these dog biscuits. Manager: What’s the problem Ellen: When I opened the box, I found that many of them were bad. Look! Manager: Oh, I’m very sorry about that. I’ll take care of it right away. Can you show me your receipt Ellen: Yes. Here it is. Manager: Thanks. Now if you can wait, I’ll be back in a moment. Practice Read the conversation below and practise it in pairs. Answer the following questions. What did Ellen say to make her complaint I want to make a complaint about these dog biscuits. 2. What did the manager say to respond to the complaint What's the problem Oh, I’m very sorry about that. I’ll take care of it right away. Can you show me your receipt 3. What do you think the manager will do after he leaves Ellen He will get a new box of dog biscuits for her. Practice Conclusion- sentences about making complaints and giving responses Making complaints: 1. I want to complain about…. 2. I want to make a complaint about… 3…. Giving responses: 1. What’s the problem 2. What’s the matter 3…. Summary Pets can sometimes cause problems. In pairs, make conversations according to the situations below. Take turns to make and respond to the complaints. S1 has a pet dog. It is usually friendly, but one day it barked and scared S2’s younger sister when she tried to touch it. S2 has a pet dog. It makes a lot of noise in the evening and keeps S1 from sleeping. Speak up What’s the matter My dog cannot stop barking at night and I can’t sleep. What’s the matter My dog barks at strangers and sometimes it tries to bite people. 1. Role play the conversation in groups; 2. Role play the conversation in front of the class. Let’s see which group does the best. Work in groups Writing Do you remember how to give opinions Review the text and complete the table. Revision Emma Opinion Reasons Supporting details Keeping pet dogs is a good idea. Dogs are really cute. It’s nice to hold them in your arms. It’s wonderful to see them grow up. We can learn responsibility from keeping dogs. We have to feed, train and play with dogs. Young people can learn how to care for others. A dog will love you faithfull ... ...
