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课件网) Unit 2 Understanding each other Welcome to the unit & Reading (I) Step 1 Warming up Watch a video and summarize David’s and Jack’s problems. David’s problem： He never really listens to what Jack is saying and only thinks of himself. Jack’s problem： He can’t get David to listen to what he is saying and gets angry with David for not listening to him. Step 1 Warming up 1. What would you do if you were David or Jack 2. What kinds of communication problems have you encountered Step 1 Warming up We have two ears and one mouth so that we can listen twice as much as we speak. -- Epictetus How do you understand the sentence Step 2 Predicting What will the lecturer talk about Step 3 Reading for main idea Para. 1: Communication is dependent not onlyon what we say, but also on how we say it. Para. 2: Messages are encoded by the sender and decoded by the receiver and the cycle is repeated until the communication ends. Para. 3: Para. 4: Para. 5: You need to know with whom you are communicating and determine what communication style is appropriate to use. Your body language should support your message, and you should take note of the other person’s body language so that you know how the conversation is going. Put yourself in the other person’s shoes and adjust your communication to show you understand their points of view. Para. 6: Effective communication will help solve problems, improve interactions, build trust and gain respect. Step 4 Reading for specific information 1. What is communication 2. What information can help you determine how best to communicate with others 3. Why should you pay attention to the other person’s body language 4. How can you seek to understand the other person’s emotions Step 4 Reading for specific information 1. What is communication 2. What information can help you determine how best to communicate with others Communication is the process of exchanging information between a sender and a receiver. We need to know with whom we are communicating: their age or position, their relationship with you, their expectations and cultural background. Step 4 Reading for specific information 3. Why should you pay attention to the other person’s body language 4. How can you seek to understand the other person’s emotions It will give us clues as to whether the conversation is going well or not. We can seek to understand the other person’s emotions by putting ourselves in their shoes and looking at the situation from their perspective. Step 4 Reading for specific information Focus on Paragraph 4 and complete the following chart. Body language Possible meanings A smile Looking away with your arms folded A confused expression Add more information to the chart. Being intentive Disinterest & distrust Being confused Step 5 Discussing for better understanding Discuss the following questions in groups. 1. How can we apply the ideas mentioned in the lecture transcript to cross- ... ...
