(
课件网) Unit 2 Period 5 Listening and Talking Make reservations Lead in Do you have any experiences about making a reservation Discuss your experience as a group, and share it with your classmates. While Listening Listen to the phone call and answer the questions. 1. What are the two speakers talking about 2. What is the relationship between the two speakers They are talking about buying a plane ticket. One of the people in the conversation is a customer, while the other is an airline reservation agent. Listen again and complete the table with the words you hear. Opening _____ can I help you _____ to buy a plane ticket ... Talking about time _____ are you travelling On the 23rd of December. Talking about what you prefer There are two flights ... Which _____ Would _____ travel business class or economy _____ book a return flight this time The 9:30 flight please. _____ to travel business class. No, _____. I’m taking the train back. Other information _____ your name, sir Robert Williams. Payment _____ to pay By credit card. Making reservations How I’d like On what date do you prefer you like to Would you like to I’d like thank you May I have May I ask how you would like Lead in Do you have any experiences about making a reservation Discuss your experience as a group, and share it with your classmates. What reservations do we need to make before or while we travel arrival time, departure time, the amount of passengers/customers, demands (beds, floor, food, scenery, transport), payment, ID number ... May I help you I’d like ... Would you like ... Before Listening When we talk about air ticket/hotel room/dinner table reservation, what words or expressions come into your mind Ticket/Hotel/Table reservation. While Listening Listen to the phone call and answer the questions. 1. What are the two speakers talking about 2. What is the relationship between the two speakers They are talking about buying a plane ticket. One of the people in the conversation is a customer, while the other is an airline reservation agent. Listen again and complete the table with the words you hear. Opening _____ can I help you _____ to buy a plane ticket ... Talking about time _____ are you travelling On the 23rd of December. Talking about what you prefer There are two flights ... Which _____ Would _____ travel business class or economy _____ book a return flight this time The 9:30 flight please. _____ to travel business class. No, _____. I’m taking the train back. Other information _____ your name, sir Robert Williams. Payment _____ to pay By credit card. Making reservations How I’d like On what date do you prefer you like to Would you like to I’d like thank you May I have May I ask how you would like What are the two speakers talking about What is the relationship between the two speakers Listen and answer Making a reservation for a flight from London to Paris. Customer and operator in Skies Airlines. Making reserv ... ...