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课件网) 预订 MAKE RESERVATIONS What reservations do we need to make before or while we travel reserve a flight book a hotel book a restaurant What reservations do we need to make before or while we travel arrival time, departure time, the amount of passengers/customers, demands (beds, floor, food, scenery, transport), payment, ID number ... May I help you I’d like ... Would you like ... Before Listening When we talk about air ticket/hotel room/dinner table reservation, what words or expressions come into your mind Ticket/Hotel/Table reservation. What reservations do we need to make before or while we travel When we talk about air ticket/ hotel room/ dinner table reservation, what words or expressions come into your mind Listen to the phone call and answer the questions. What are the two speakers talking about 2. What is the relationship between the two speakers They are talking about buying a plane ticket. One of the people in the conversation is a customer, while the other is an airline reservation agent. Make reservations While-listening Activity 2: Listen again and complete the table with the words you hear. Opening _____ can I help you _____ to buy a plane ticket... Talking about time _____ are you travelling On the 23rd of December Talking about what you prefer There are two flights... Which _____ Would _____ travel business class or economy _____ book a return flight this time The 9:30 flight, please. _____ to travel business class. No, _____. I’m taking the train back. Other information _____ your name, sir Robert Williams Payment _____ to pay By credit card How I’d like On what date do you prefer you like to I’d like Would you like to thank you May I have May I ask how you would like Woman: Skies Airlines. How can I help you Man: I’d like to buy a plane ticket from London to Paris. Woman: Certainly, sir. On what date are you travelling Man: On the 23rd of December. Woman: There are two flights that day: one in the morning at 9:30 and the other in the afternoon at 5:00. Which do you prefer Man: The 9:30 flight, please. Woman: Would you like to travel business class or economy Man: I’d like to travel business class. Woman: Would you like to book a return flight this time Man: No, thank you. I’m taking the train back. Woman: May I have your name, sir Man: Robert Williams. Woman: Thank you, Mr. Williams. I’ve made your booking. May I ask how you would like to pay Man: By credit card. Woman: OK, wait just a second, please ... Opening Read the conversation. Talking about time Talking about what you prefer Other information Payment Post-listening Please read through the table in Activity 2 and summarize the 5 steps to make a reservation. 01 Opening 03 Talking about what you prefer 04 Confirming your name 05 Means of payment 02 Talking about time and place I. Listen to the phone call and answer the questions. 1. What are the two speakers talking about A. Friends B. Teacher and stude ... ...
