
Unit 2 It’s Always Nice to Be Polite 第一课时 一、用英语写出下列单词。 1. 直挺地 2. (业务)名片 3. 准时的、守时的 4. 愿考虑不同意见的,思想开明的 5. 实习(期) 6. 化妆 7. 礼节、礼仪、规矩 8. 顺利地 9. 尴尬的 10.不合适的、不得体的 二、补全对话。 A: Hi, Tom. You look upset today. What's up B: Hi, James. I'm nervous about my coming internship as a receptionist. A:1._____You've been trained for it for a long time. B: I know that but I’m not confident at all. 2. _____ A: There is no need to suffer from imaginary fears. 3. _____ B: What should I pay attention to A: As a receptionist, it’s important to make a good impression. 4. _____ B: Thanks for your advice. A: That’s all right. 5. _____ A. I’m afraid I would make mistakes. B. Take it easy. C. I bet you will perform well. D. Everything will go smoothly if you follow several basic rules. E. Dress smartly, wear smiles, use polite language and things will work out. 三、请将A栏和B栏的信息进行匹配。 A: Workplace behaviour B: Result / Effect Giving and accepting a business card properly. A. It shows your lack of responsibility and confidence. Frequent excuses will prevent you from reaching full potential and recognising opportunities, strengths, and skills. Always making excuses. Smartly dressed employees show attractive image and good discipline of their companies. They play an important role to impress the people visiting their companies. Dressing smartly/ Wearing a uniform. C. It shows your business partner full respect and helps leave a good impression of both yourself and your company. Wearing smiles at work. D. It harms communication and collaboration and creates an unhealthy and hostile work environment. It is hazardous to both employees’ health and company’s development. Keeping a poor or negative attitude towards co-workers./ Showing disrespect for colleagues. It makes you more approachable and helps to establish a friendly atmosphere. It will develop great relationships with customers and colleagues. 1. ____ 2. ____ 3. ____ 4. ____ 5. ____ 四、请根据第三项信息或自己的实际情况回答下列问题。 1. Do you wear your school uniform at school throughout the whole week Why (not) Do you always make excuses for mistakes Why (not) Can you list more good workplace behaviour What effects will they bring about 4. Can you list more bad workplace behaviour What problems will they lead to 5. How will you deal with disrespectful co-workers 五、名人名言。 “Behaviour is the mirror in which everyone shows their image.” ―Johann Wolfgang von Goethe 行为是一面镜子,每个人都把自己的形象显现于其中。———歌德(德国诗人、剧作家) “Life is short, but there is always time enough for courtesy.”———Ralph Waldo Emerson 人生苦短,但总有足够的时间来保持礼貌。———拉尔夫·沃尔多·爱默生(美国思想家、文学家) “Respect for ourselves guides our morals; respect for others guides our manners.”―Laurence Sterne 自尊能指引我们的道德;尊重他人能指引我们的举止。———劳伦斯·斯特恩(英国作家) “We create our fate every day ... ...
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